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Privacy Policy

Effective date: March 3, 2026

What We Collect

  • Contact information you provide, such as name, phone number, and email address
  • Call and message content you provide, such as audio, transcripts, and chat messages
  • Basic technical data, such as IP address, device/browser type, timestamps, and error logs

How We Use Your Data

  • Provide and operate our services
  • Answer calls, route requests, and send summaries or follow-ups
  • Troubleshoot issues, improve reliability, and maintain security

No Selling, Sharing, or Marketing Use of Your Data

We do not sell your personal information.

We do not share your information with third parties or affiliates for marketing or promotional purposes.

SMS consent and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent records, and related mobile numbers will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect and maintain.

Data Retention

We retain information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for help.

Links

Our website or messages may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

Contact

If you have questions about this Privacy Policy, contact us at support@1answers.com.